1. Applied online
2. Interviewed w/ requiter
3. Interview w/ hiring manager
4. Offer
The interview process was very straight forward. STAR method questions and took a total of about 2 weeks to get offer.
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Enterprise Mobility (Saint Louis, MO) en oct 2014
Entrevista
2 phone interviews, basic scenario questions. it was a 2 day process. 2 interviews done on separate days. Once hired I choose my own shift. Training was 7 weeks from 9-630, very simple and easy training . Also it was paid training. Classes were Monday-Friday, weekends off.
Preguntas de entrevista [1]
Pregunta 1
What did I do ,when handling I irate customer? What steps did I take to deescalate the call, and what was the customer's reaction once issue was resolved.
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Enterprise Mobility (Jefferson City, MO) en nov 2017
Entrevista
It is a bit of a lengthy process. Took about a month. You will have 3 separate interviews and then have to wait for the next class to start. Questions were pretty normal.
Preguntas de entrevista [1]
Pregunta 1
Questions were very basic. How would you handle a difficult customer. What kind of experience do you have in this field. How did you hear about the opening. Where do you see yourself in 1,5, or 10 years.