Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Embassy Suites (Chicago, IL) en jun 2011
Entrevista
Interviewing with Embassy Suites Lakefront- Hilton was a typical interview.- Met with HR director for 1st interview and then met with my supervisor. Once I made it through the first round, I was asked to take a drug test and background testing. Once I passed, I was asked to come in for 2nd interview in which they offered me the position.
Preguntas de entrevista [1]
Pregunta 1
Asked an example of a tough customer service issue and how you handled it.
Me postulé en persona. El proceso tomó 3 semanas. Acudí a una entrevista en Embassy Suites
Entrevista
The interview process was quick and to the point. I was shown around the front desk area where guest are checked in and also given a tour around the hotel. I was asked general customer service questions.
Me postulé en persona. El proceso tomó 2 días. Acudí a una entrevista en Embassy Suites
Entrevista
Basic questions. Just went over my resume and asked questions about my previous jobs and how I handled certain situations in those previous jobs. Then asked why I wanted to work as a Front Desk Agent.
Preguntas de entrevista [1]
Pregunta 1
Basic interview questions about my resume and experience
Me postulé en línea. Acudí a una entrevista en Embassy Suites
Entrevista
called in for an interview and met with front desk manager. He asked basic customer service oriented questions and how I would handle a difficult situation/guest. Make sure to have examples ready for different scenarios and how you have handled a difficult customer in the past.
