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      Búsquedas relacionadas: Evaluaciones de Elevance Health | Empleos en Elevance Health | Sueldos en Elevance Health | Prestaciones en Elevance Health
      Entrevistas en Elevance HealthEntrevistas para el cargo de Customer Care Representative I en Elevance HealthEntrevista en Elevance Health


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      Entrevista para Customer Care Representative I

      21 de jun de 2018
      Empleado anónimo
      New York, NY

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Care Representative I en Elevance Health

      Entrevista para Customer Care Representative

      4 de oct de 2024
      Candidato de entrevista anónimo
      Columbus, GA
      Oferta rechazada
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Elevance Health (New York, NY)

      Entrevista

      After applying online on May 20, I received an email to do an online assessment on May 22. The next day I got another email that contained a link for scheduling my phone screening interview. Once I clicked on the link, there were no available time slots, so I contacted a department to inquire about when time slots would be available. Couple of hours later, I was able to schedule the phone screening. Screening took about 30 minutes, the interviewer asked questions about my resume and two STAR based questions. A week after the screening, received an email from hiring manager about the details of the position and more screening questions that I was asked to answer via email. After answering those prescreening questions, the next day I received another email about scheduling a teleconference panel interview which I had later that day. The panel interview was more in depth, I was sent three questions to have answered before the interview and present to the panel, after presenting my answers to the activity, the panel asked a slew of questions to get a feel for my personality, work ethic, compatibility for the position. This interview took 45 minutes. A week and a half after my panel interview, I was extended an offer by a recruiter and now waiting for background check to clear. Overall interview process was simple and easy. Every week there seemed to be a new step of the interviewing/hiring process that I was on. It’s important to know your strengths and weaknesses.

      Preguntas de entrevista [2]

      Pregunta 1

      Name a time when you had to deal with an irate customer?
      Responder pregunta

      Pregunta 2

      What would your previous employer say about how you work with others?
      Responder pregunta
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Elevance Health (Columbus, GA) en sept 2024

      Entrevista

      The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you had to deal with a difficult customer.
      1 respuesta

      Entrevista para Customer Care Representative

      3 de oct de 2023
      Empleado anónimo
      New York, NY
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Elevance Health (New York, NY) en sept 2023

      Entrevista

      Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time where you had a difficult customer and how you handled it?
      Responder pregunta

      Entrevista para Customer Care Representative

      12 de jul de 2023
      Empleado anónimo
      Winston-Salem, NC
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Elevance Health (Winston-Salem, NC)

      Entrevista

      Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it

      Preguntas de entrevista [1]

      Pregunta 1

      Name a time when you went above and beyond
      Responder pregunta