I applied through the website and heard back from HR a few days later. They asked me to drive to their Chicago offices (I live about four hours away) to interview with some people. The HR assistant was SUPER friendly and welcoming, and very helpful with any questions I had, although the receptionist seemed a little cold. I first met with two senior level managers in a group interview. They told me upfront that they didn't think I was quite ready for the role I was interviewing for, but that they had a position one level down that they felt I would be ideal for. That was a little awkward, but I appreciated their candor. Then I met with three other people (about a half hour each). About a week later HR did a phone interview with me, then asked me to come to Chicago AGAIN for another day of interviews -- four more people for half an hour each. Everyone was lovely, smart and welcoming, but I was surprised that the company never offered to reimburse me for travel -- I'd spent a total of 16 hours driving for these interviews (several tanks of gas), plus had to pay for parking each visit, which is $40 in the building. Anyway, I had two more phone interviews the next week, and then the head HR person called me and said, "We're going to make you an offer next week" and then he proposed a tentative start date of three weeks from that day. I was actually sort of annoyed because this was a Friday, and now I was in this weird limbo of knowing I was going to get an offer -- but not knowing how much they were going to offer me -- AND panicking because this meant I would have to relocate to Chicago within three weeks. I felt it was a little disrespectful to sort of tease me like that. He then said I needed to complete a personality test and skills test online. The skills test surprised me - there was a TON of math (algebra and higher), which seemed odd considering this is a PR job. Here's where the experience went sort of badly -- the following week, the one the HR guy promised he would call to make me the formal offer -- came and went without any contact from them. Mind you, my start date is now two weeks away and I still haven't been presented with the formal offer -- and I still have to relocate. So I emailed him and asked if he knew when he would have the offer. He promised he'd have it by the middle of next week. That next week came and went and still nothing. Now we're ONE week away from my tentative start date. I emailed him AGAIN and he finally said, "So sorry, I just got approval on your offer, I'll call you about it shortly." I expected to get the call within hours. Instead, he called THREE days later. The offer itself was pretty low considering the senior level position and my experience, and it didn't include any relocation, even though they had stalled for three weeks and wanted me out there ASAP. I countered for more money and relocation, and he came back a few days later with $2k in relocation (I would have to front the money, they would reimburse me) but wouldn't budge on salary. When I eventually turned down the offer, he was really quite rude with me and said, "Well, it would have been nice to know this earlier so we could have looked at other candidates." Um, what?? How was I supposed to know I was going to turn down the offer until you actually MADE me an offer? The people and culture seemed awesome, but the hiring experience was surprisingly unprofessional considering how massive the company is, and the salary and relo money were really low.