Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Ecomms (Davao) en nov 2021
Entrevista
We just did a sample conversation. They asked common questions and scenario situations as a customer and I answer them how I usually answered as chat support. Like when a customer asks about the item but I am unsure of what to do as it wasn't on the vendor's FAQs. They'll be testing your problem-solving skills on how to maximize efficiency and customer satisfaction.
Preguntas de entrevista [1]
Pregunta 1
Can you tell me about an experience you had with a difficult customer and how you resolve it?
