30 minute interview, quick and staight to the point. Very customer service driven. Managers describe day to day enviroment/duties. High importance on time management skill, team work and individual. Looking for employees who can work consistently/effeciantly in a high call volume enviroment and multitasking. Since dealing with a lot of private information looking for a very descrete employee who is also very knowledgable with policies, procedure, finaning and cars