So this was one of the best interview processes I've ever gone through. They have it down. It starts with a call from a dedicated sales recruiter who is a real pro. She gets to know you and sets expectations for the job and calls out any areas that could be an issue. For example, I shared how much I enjoy building relationships with customers and she wasn't afraid to tell me that this is more of a transactional sale (lucky for me it ended up being a hybrid of both because with top merchants it's necessary to have a strong relationship). Then I did a phone interview with my prospective manager which was scheduled for 45 mins but lasted much longer. He went through all the ins and outs of the job and shared his personal experience in the role which helped me conceptualize myself in the position. Then I came into the HQ and did interviews with others in the sales org including the Director of Sales and left with a rock solid understanding of what to expect in the role, the challenges, and the vision for the company. Now that I've been in the role for a bit everything has been spot on from the expectations set in the interviews.