Online application: availability; important elements of cust service; relevant retail exp; visual / creative exp; describe working as part of a team to a positive outcome - keys to its success; when has your visual flair increased sellng opps and profits; how to create and maintain a visually pleasing dept. Telephone interview (15 mins): Many online Qs repeated; how to improve Debs; why apply to Debs; rate Debs in terms of its competitors; challenges unique to Debs; what does the role entail. In store interview: Individual exercise: supplied with a description of a person in a situation, select appropriate outfit, describe choices to the group, can the group guess who you were selecting for; Group exercise: assigned concession, consider mannequins, layout, merchandising, seasonal / product grouping, housekeeping, ticketing and trends, list pros and cons and make recommendations, present findings to the group; One to one interview: repetition of online and phone Qs; summarise work experience mentioning employment gaps; when have you been innovative; who is Debs customer; Debs competitors; career plans; anything competitors do which Debs could do better; how do you keep up with fashion / trends. In store interview very long for a minimum wage job. Tasks very time pressured. Staff short of time too. Advised that job could be very pressured.

Applied online, process took about a week then had an email to book in a telephone interview, woman on the phone was friendly but was asking me so many questions!! It was like a proper interview. She then said she would get back to me, within 2 days she did to tell me I got through to the instore interview. I went to the store and sat with another girl who was also interviewing their. Then 2 people came over to us in the cafe (a young man and woman) told us we would have to dress the mannequins according to a theme. They gave me surfing brand and told me to dress the mannequins for a day at the races... I had to get the mannequins down off of high blocks on my own, dress them on my own and then put them back up high. There was 3 mannequins. After we had done that they came and asked me to explain why I had chosen what I had and then took me through the back for a formal interview, they asked me very in depth questions and kept smerking because they thought I didn't know what the questions meant. I was not successful and after the interview didn't want to be either.