Applied online then was give a telephone interview, which was fairly easy and simple, only took about 10 mins. Was told straight away that i was successful and was given a store interview for a week later. in the interview there were 9 of us, we first of all started with an icebreaker of 2truths, 1 lie which then we had to share with the rest of the group. after that we were put in groups of 2/3 we were each given a diffeent section on the shopfloor for which we had to say the good and bad things about the presentation of that particualr sectiona and feedback to the group. after that was the 1.1 inetrview which felt very relaxed. They didnt say when i would hear back from them so for now i just waiting. overall though i would say to just research customer service and the basics about debenhmas such as the services and competitiors. and dont stress.