Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Credit Acceptance (Henderson, NV) en sept 2011
Entrevista
usually a manager and supervisor will interview you. They will ask question about how you deal with angry customers. It took about 30 minutes they will let you know by the end of the following day if you are going to get hired or not.
Preguntas de entrevista [1]
Pregunta 1
Describe a situation where a customer was upset and how did you handle it
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Credit Acceptance (Las Vegas, NV) en abr 2016
Entrevista
HR based in Detroit and very friendly
Phone screener to set up in person interview
*behavioral interview questions - "tell me about a time..." The theory is that your past responses will indicate your future actions
Face to face
Panel interview with hiring manager and his/her manager
*conduct role play to collect funds
*be sure to ask for a specific amount and be prepared to negotiate and verify information
*Credit Acceptance has a very direct collection philosophy built on identifying the loan holders paydate, frequency of checks, and amount to build a solution
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to handle a difficult customer
