Me postulé a través de una agencia de empleos. Acudí a una entrevista en Cox Communications (Las Vegas, NV) en mar 2014
Entrevista
I had to apply online at the company web site. I took the telephone interview, online skill assessment, then face to face interview. I agreed to a background check and drug screen.
Preguntas de entrevista [1]
Pregunta 1
Specific occasions in detail when you provided excellent customer service and dealt with difficult customers.
Me postulé en línea. Acudí a una entrevista en Cox Communications en ene 2021
Entrevista
Seamless process, much harder than your average interview from the plenty that I have experienced, they ask questions in a STAR format, which I do believe need some reviewing before you go straight into the interview.
Preguntas de entrevista [1]
Pregunta 1
The interview questions were based on the STAR method.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Cox Communications (Oklahoma City, OK)
Entrevista
Very quick and professional. The hiring managers were very kind and open to conversation, the questions were not difficult just STAR type questions. They gave me enough time to think and come up with a previous scenario to adequately answer there questions
Preguntas de entrevista [1]
Pregunta 1
What are some metrics you would use to calm a customer down?
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Cox Communications (Las Vegas, NV) en oct 2018
Entrevista
Applied, then a couple days later I received an assessment email and the next day I had a phone interview and after the conversation I was asked to come in for a face to face interview. It feels like an interrogation setting with a group panel taking notes.
Preguntas de entrevista [2]
Pregunta 1
Tell an experience in which you successfully sold or upsold a difficult customer and what was the outcome?
