Thank you for taking the time to share your feedback. We’re sorry to hear that you found the video interview process difficult. Our goal in using one way video interviews is to give candidates flexibility to complete them at a time that works best for them, while also helping us ensure a fair and consistent process for all applicants. We understand that this style of interview can feel different, and we’re always reviewing feedback to make the experience as positive as possible. We appreciate you sharing your perspective and wish you the best in your job search.