Me postulé en persona. El proceso tomó 3 días. Acudí a una entrevista en Convergys (Charlotte, NC) en ene 2012
Entrevista
You get a telephone interview, so be ready by phone with notes so that you will not forget anything on the phone screening
Test to determine your knowledge of customer service situations
Group taking the knowledge test at one time
Also have the companies values written down, you want to show the interviewer that you have done your research
Me postulé en persona. El proceso tomó 5 días. Acudí a una entrevista en Convergys
Entrevista
I went to the open job fair and took a little tour. The lady setup me up with an interview for two days later. At the interview, she ask couple questions, availability and how soon can I start working? In the end she offered me the job position.
El proceso tomó 1 día. Acudí a una entrevista en Convergys (Clarksville, TN) en sept 2016
Entrevista
I sent in my resume and also applied online. An HR coordinator emailed me to come in to the office for a typing test and interview. After I completed the typing test I was brought in for an interview and asked a series of formal questions and learned about the company. The interview consisted mainly of "what have you and what would you do situations." It was pretty calm and easy. The HR department gave off a really positive vibe. After we thoroughly went through the interview and job information I was officially offered the job :)
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you were brought out of your comfort zone at work?
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Convergys (Charlotte, NC) en sept 2015
Entrevista
I applied online and received a call from the recruiter the next day. On the phone interview then ask to come in for a 1:1 interview. Had to take a map and typing test, then talk to an interviewer, basic questions, had to hear three types of calls, read the different type of model cars they have as part of their campaign off a piece of paper, and was accepted offer and the end. Had to do a background check and drug test
Preguntas de entrevista [1]
Pregunta 1
Tell me a time when you showed great customer service