Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Compass (Nashville, TN) en sept 2024
Entrevista
Initial process began with a phone screen with an LA based Talent manager, moving forward from initial engagement, involved 3 Google meet interviews, the first 2 with peers in different markets, and the 3rd and final with a local Ops person
Preguntas de entrevista [1]
Pregunta 1
I was asked to describe what my approach would be to help train and guide an Agent that was resistent to tech or the Compass tech platform.
Intense for what the job is.. 3 rounds are not necessary. If you have customer service skills you can do this job. It's entry level - they act like you are a C-suite executive.
Preguntas de entrevista [2]
Pregunta 1
Tell me about a time you went above and beyond a customer?
Acudí a una entrevista en Compass (Los Angeles, CA)
Entrevista
Very lengthy process with a lot of behavioral based questions. Be sure to have a base knowledge on real estate and the industry itself. It would also help to have a customer success background.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time when you had to calm down an upset individual?
I had 4 interviews. Very long and tedious process. Most employees had at least 4 interviews as well and I think a couple had 5. There were all very customer service/real estate based questions but why so many interviews?
