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      Búsquedas relacionadas: Evaluaciones de Comcast | Empleos en Comcast | Sueldos en Comcast | Prestaciones en Comcast
      Entrevistas en ComcastEntrevistas para el cargo de Customer Service Representative Repair en ComcastEntrevista en Comcast


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      Entrevista para Customer Service Representative Repair

      10 de dic de 2016
      Empleado anónimo
      Aurora, CO

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative Repair en Comcast

      Entrevista para Customer Service Representative (Repair)

      31 de dic de 2021
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Comcast

      Entrevista

      Phone interview then video interview with hiring manager. Was told I got the job directly after interview questions. Thought I’d have to wait for the results, but they made it known quickly.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time when you had to deal with an irate customer.
      Responder pregunta
      1
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Comcast (Aurora, CO) en nov 2016

      Entrevista

      The process was fairly challenging. A lot of behavioral analysis. Call simulation test. And a couple of assessments. In person interview was a hour and a half. They ask you for several examples of dealing with difficult people. They ask a lot of the same questions in different ways so make sure you have your stories straight.

      Preguntas de entrevista [1]

      Pregunta 1

      Explain how you deal with a difficult customer with examples. They love the STAR method.
      Responder pregunta
      1

      Entrevista para Customer Service Representative - Repair

      15 de sept de 2016
      Empleado anónimo
      North Charleston, SC
      Oferta aceptada
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Comcast (North Charleston, SC) en sept 2016

      Entrevista

      I did the application online & within 72 hrs they emailed me an assessment. Assessment was simple. Answering a few calls & chose the best answers & questions based off personality & behavior; about 45 - 60 minutes long. After assessment, received a phone call to schedule phone interview. Questions during phone were asked off of prior work experience & a description of job requirements. Example: explain a situation where u had to deal with an irate customer. After phone interview, I was scheduled for a face to face interview. It was a 2 part process. Began with a seminar about the company which was amazing; the I spoke with a supervisor & she asked me some pretty detailed questions regarding work experience where I had to give detailed answers. It wasn't hard but it definitely makes you think. Second part, I spoke with some else who asked me if there's anything else I would to add about myself & I had already done some research on the company so I just explained why I would be a great asset. Also asked where do I see myself in 5-10 years. After about a week, a received a phone call to accept the position.

      Preguntas de entrevista [1]

      Pregunta 1

      Give me an example when you didn't know an answer & what steps did u take to help the customer?
      Responder pregunta