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      Búsquedas relacionadas: Evaluaciones de Cloudbeds | Empleos en Cloudbeds | Sueldos en Cloudbeds | Prestaciones en Cloudbeds
      Entrevistas en CloudbedsEntrevistas para el cargo de Associate Onboarding coach en CloudbedsEntrevista en Cloudbeds


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      Entrevista para Associate Onboarding coach

      14 de sept de 2020
      Empleado anónimo
      Wilmington, NC
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Cloudbeds (Wilmington, NC) en jul 2020

      Entrevista

      I applied late July 2020 online after viewing an article on LinkedIn. The hiring process took about 5-6 weeks. There was an initial application and resume submission where you answer standard questions about your experience and salary expectations. I then received an "English in a professional setting" assessment. Shortly after I received an invitation to submit a one-way video interview. During this process I recorded myself answering 10 questions about customer service and related strengths/weaknesses, as well as a review of my professional background. A week after submission, I received a written assessment to partake in where I completed 3 different "Mock" guest issues and explained how and why I responded the way I did. Lastly I was invited to a live video interview with 4 staff members in various departments along with my recruiting coordinator. The interview itself was to the point and the questions directly correlated with my job description. The Last step was submitting 3 professional references. 2 weeks later I received a job offer! The whole process was long but very fluid. I was never left in the dark wondering what my status was in the application process. My recruiter did a great job of keeping me informed. The only hind-sight I have is wanting to have a more thorough conversation about benefits, salary negotiations, etc. You are not introduced to a HR representative until your offer is sent and you have a few short days to accept or decline. All in all I am happy that Cloudbeds takes great consideration into all of their applicants and truly looks for the best fit for both company and employee.

      Preguntas de entrevista [4]

      Pregunta 1

      Q: What do you know about Cloudbeds? Why did you choose Cloudbeds to apply too?
      Responder pregunta

      Pregunta 2

      Q: What software or PMS systems do you have experience in?
      Responder pregunta

      Pregunta 3

      Q: Can you provide a scenario where you provided excellent customer service?
      Responder pregunta

      Pregunta 4

      Q: Can you provide us details about a time when you had to deescalate an angry client, how did you handle the situation?
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Associate Onboarding coach en Cloudbeds

      Entrevista para Associate Onboarding coach

      12 de ago de 2020
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Cloudbeds

      Entrevista

      Hay 4 partes en la entrevista. La primera es un nivel de idioma. La 2a una entrevista en video en el que te hacen preguntas (tienes 1 min para pensarte la respuesta) y grabas la respuesta para mandarla. La tercera es un test de como reaccionar en casos reales y la ultima es la tipica entrevista personal.

      Preguntas de entrevista [1]

      Pregunta 1

      Contestar a una queja y razonar el motivo de lo que pones.
      Responder pregunta

      Entrevista para Associate Onboarding coach

      17 de sept de 2020
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 7 semanas. Acudí a una entrevista en Cloudbeds en ago 2020

      Entrevista

      One of the worst interview processes Ive had so far thanks to the recruiter. The hiring process stages are as follows: 1. English proficiency test 2. SparkHire Interview (one way recorded video) 3. Written questionnaire 4. Final live video interview(s) with the hiring team The live video interview was great short and to the point. Very simple questions. The one thing that needs improvement was the recruiter. She could have been better at keeping up updates and not spend 3+ weeks ghosting people. Whole process took 1.5 months in total and I even had to reach out to the recruiter to see what was going on several times.

      Preguntas de entrevista [3]

      Pregunta 1

      What is your customer service philosophy
      Responder pregunta

      Pregunta 2

      Why cloudbeds
      Responder pregunta

      Pregunta 3

      What do you know about cloudbeds
      Responder pregunta
      2
      avatar
      Respuesta de Cloudbeds
      5y
      Thank you for your feedback. We are a small team of recruiters managing a heavy volume of applicants around the world so our response times can be delayed occasionally. This should be the exception rather than the rule. Your feedback is appreciated and we will continue to improve in this regard.

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