You have a phone interview then a in person interview. Citizens is a great company. The interview is based upon your retail experience and you ability to sell products while being operationally sound.

Managers are very political and condescending. Gossipy, and we’ll make it hard for you. A manager at an interview told me singing that she was not supposed to tell me during the interview. They will try to deter you and make you feel less confident. They will make it feel like you are doing something wrong even in honesty they do not care. One manager told me she that she didn’t feel like I am independent enough when I gave a demonstration on how I researched their products HR and Management are a joke. They will try to scare you away. They had me going to 8 different branches for an interview and none of the women had the right attitude. One was rolling her eyes at me, the other ignored my compliment and my desires on what I can do, another told me everything negative that came to mind. Find managers with a sports acumen that knows about team with communication and care about hitting the best talent. They are too focused on you looking better than them. And your manager aired out some dirty laundry that she was not supposed to do There should be more than one person when it comes to interviewing. They were so unserious to me and made me feel awful