I sat with the Director of Operations and Helpdesk Manager. The interview was about 45 minutes long. You will need to be able to speak to your experience on the resume and prove that ability to troubleshoot in a role playing scenario.
Preguntas de entrevista [1]
Pregunta 1
If you received a call, stating that the end user's network printer was not working, what steps would you take to resolve the issue?