The interview process was a bit confusing, upper management has problems with communication. They did work it out with me so that we could meet despite the confusion. My biggest complaint about the I review is that I specifically told the district manager that I am unable to work overnight shifts, and asked if this would be an issue. He told me that it shouldn't be a problem and that he would work with me to ensure that I wouldn't be asked to do that. Almost a year later and I'm being told that it's a requirement of my position, if I can't do it I need to quit or step down (they're obviously trying to get me to quit or find a reason to fire me ) and that manager is saying that he never told me that.

Good. It was an easy process and consisted of simple questions to gauge customer service experience and interest in the company. It was an enjoyable experience talking to the interviewer