We’re sorry to hear that our process didn’t meet your expectations. Our goal is always to treat every candidate with respect while making the experience as fair and personal as possible. We recently introduced a video prescreening tool to give every applicant an opportunity to share their background and experiences directly with us, even before a live conversation. This step helps us connect with more candidates and ensure everyone has an equitable chance to be considered. We know that technology can’t replace human connection. Your feedback is appreciated - it helps us continue to improve both our tools and our communication throughout the hiring process.