Me postulé en línea. Acudí a una entrevista en CIBT (Londres, Inglaterra)
Entrevista
Brief call followed by video interview questions before being asked to visit office in London for in person interview then offered role by email. Asked questions about experience and attention to detail as well as dealing with difficult customers
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en CIBT (Ginebra) en dic 2024
Entrevista
The interviewers were quite rude with me. From the interview I assumed that the environment was rather toxic, they explicitly demanded to stay extra hours and to deal with a lot of workload, pressure and stress. They also mentioned they had a lot of dismissals, however not clear if they were voluntary or coming from senior management. They told me my salary expectations were too high and state rudely that if I want to find any job in the country I will have to lower my expectations. They never asked for spoken languages and they though I was just coming out from college, therefore I assume they never read my CV where I explained my 3+ years of experience. For this job no experience was needed and that training was longer than one year as they were explaining me during the interview, however they were looking for somebody with work experience, I'm therefore confused. I found strange that a job in Visa consultancy requires to be 5/5 days in the office with no working from home whatsoever allowed. I imagined they did not offer me the position at the end, but I would not have accepted it.
Me postulé a través de una recomendación de un empleado. El proceso tomó 2 semanas. Acudí a una entrevista en CIBT (Washington, DC)
Entrevista
In person interview with 2 or 3 of the managers. They ask straight forward questions relating to customer service, time management and organization. Interview took around 30 minutes and I received a call a few days later.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you dealt with an unsatisfied customer.