Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en CIBC (Montreal, QC) en ene 2025
Entrevista
Started with pleasantries, and moved to basic questions and CV review. The first half of the interview was in French then the second half was in English. In the end, the recruiter mentioned the next steps that could follow after reviewing the application with other members.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
