Me postulé en línea. Acudí a una entrevista en CIBC
Entrevista
I applied online and received a phone call interview after 2 weeks. The telephone interview was by HR. The HR person asked plenty of personality test kind of questions then asked why I wanted to work in CIBC, how much I know about the role of CSR, why do I think I am suitable for this position, and how many hours I would be willing to work ...
Preguntas de entrevista [3]
Pregunta 1
What do you know about customer service representative role?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
