Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en CIBC (Toronto, ON) en ago 2021
Entrevista
interview was very irrelevant and hiring manager was giving so much pressure and was not even on time and was not clear at all in the her speech
while asking questions hiring manager was not even making eye contact and was just looking away.
so first part was more of personal questions and second part role play (which was irrelevant) and third part was general question
Preguntas de entrevista [1]
Pregunta 1
what is your long term and short term goal?
why CIBC?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
