Me postulé en línea. Acudí a una entrevista en CIBC
Entrevista
-initial phone call from HR, asked basic questions if i was still interested, questions about my last position then scheduled an in depth phone interview the next day. questions asked - where have i provided great customer services, what have i done to lead to a sales etc and other questions about why cibc?
- call from assistant branch manager a few days after to come in for an in person interview
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
