sixteen questions, brief intro to complex situational trouble u may have to deal with. interviewers are friendly. Really patient waiting for my answers though i got stuck halfway and was trying to organize my thoughts.
Preguntas de entrevista [1]
Pregunta 1
how would you react when there is a customer who doesnt want to line up and yell in the lobby if you were the teller serving your customer
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
