I applied for the position online through their website. I was contact by Rae (recruiter) asking me to provide a writing sample. It was a handful of mock potential customer questions that needed to be answered - one was in the form of a Tweet and the others were in e-mail format. Every question could be answered using Square's online support website. After I sent that back, Rae contacted me asking when I would be available for a phone interview. I spoke with a member of the support team on the phone (Amy?) and she was very nice. She asked me some very basic questions about my experience and background. I asked her opinions on Square - said she loved working at Square because of their dedication to customers and making commerce easy (that's their "mission statement"). After that, I was contacted by another recruiter, Beth, to set up an in-person interview. I am still in school in North Carolina, which made it difficult for me to find a time to fly to SF to interview without missing classes - they were extremely understanding and instead set up a Skype interview (arranged by a third recruiter - Liz). I spoke with two more members of the support team (Carly & Alex maybe? Names are hard for me). Both were very nice. Carly was very friendly and easygoing - said she liked that I am a self-starter. Alex was a little more critical, but in an evaluative way, not a flippant, "you're-not-good-enough" way. They were a little more in-depth with their questions. They asked me about a time I had worked with a difficult customer and it hadn't turned out well, where I saw Square fitting into my larger career path, what I looked for in a manager, how well I worked in a team, questions like that. They both really love the environment at Square (that seemed to be an overall theme). After that I spoke with another employee (not in support) who asked about why I wanted to work at Square, etc. More of the same. Everyone I talked to seemed to like me and was responsive to what I had to say. All of them also really love the company! Lastly, I spoke with Beth who informed me that they really needed to hire someone immediately. I went through this process mid-January-beginning of February 2014 and am not set to graduate until May. Beth invited me to recontact them closer to my graduation date and see if there is anything available.