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      BT Group

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      Búsquedas relacionadas: Evaluaciones de BT Group | Empleos en BT Group | Sueldos en BT Group | Prestaciones en BT Group
      Entrevistas en BT GroupEntrevistas para el cargo de Customer Service Advisor en BT GroupEntrevista en BT Group


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      Entrevista para Customer Service Advisor

      14 de ene de 2016
      Empleado anónimo
      Stoke-on-Trent, England
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé a través de una agencia de empleos. El proceso tomó 1 semana. Acudí a una entrevista en BT Group (Stoke-on-Trent, England) en ene 2016

      Entrevista

      Applied online. Was then told to complete some online tests and then got a call back a few days later telling me I was successful. Then had a telephone interview and was asked basic competency questions. Was told then that I was successful and I would progress onto the assessment centre interview. At the assessment centre, there was 4 of us out of 9 that turned up and we were greeted by a manpower manager and two BT managers. They then gave us an introduction of BT and manpower and then went into an ice breaker. The ice breaker was to pick two celebrities dead or alive that we would bring to a dinner party and why and then also tell them about yourself and what you have done so far. (Education, jobs, etc.) Then we went to the call centre (upstairs) and were told to listen into some calls. Finally took part in a group exercise which was called Lost at Sea. Basically given a sheet with 15 items and we had to rank them 1-15 in order of importance. Did it individually first and then as a group. The whole aim is to work within a team and communicate with each other.

      Preguntas de entrevista [1]

      Pregunta 1

      Basic competency based questions.
      Responder pregunta
      11

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Advisor en BT Group

      Entrevista para Customer Service Advisor

      2 de jul de 2025
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en BT Group

      Entrevista

      Foi bem tranquilo, por se tratar de uma vaga trainee eles fizeram uma entrevista em grupo. A minha aplicação foi feita através de uma agência de estudantes, porém o RH da empresa me ligou perguntando se eu gostaria de participar da entrevista. Foi uma entrevista tranquila, como uma conversa, foram feitas perguntas sobre administração do tempo, organização, resiliência

      Preguntas de entrevista [1]

      Pregunta 1

      Como é o seu gerenciamento de tempo e como você elenca as prioridades?
      Responder pregunta

      Entrevista para Customer Service Advisor

      5 de ago de 2025
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de una agencia de empleos. Acudí a una entrevista en BT Group en jul 2025

      Entrevista

      Listen to calls with an experienced advisor on the call floor, listen to the types of calls that come in and watch the information that pops up on the screen.

      Preguntas de entrevista [1]

      Pregunta 1

      Why did you apply for this role?
      Responder pregunta

      Entrevista para Customer Service Advisor

      22 de abr de 2025
      Empleado anónimo
      Calcuta
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé a través de una agencia de empleos. El proceso tomó 1 semana. Acudí a una entrevista en BT Group (Calcuta) en mar 2025

      Entrevista

      BT has a three round virtual interview which consists of HR round, Assessment and Ops round It is generally based on communication skills. They will not judge you on process as you have to go through the training program anyway.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me something about yourself
      Responder pregunta
      1