Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en BT Group (Londres, Inglaterra) en nov 2018
Entrevista
Applied through BT website. I was then given a video interview which lasted around 5 minutes. They give you a practise question. Then you get 3 questions - why you wanna work for Openreach? Name a time you used good customer service? Name a weakness about yourself? I passed that and heard back from them about 5 days later saying I had passed. I then picked a date for a open day interview at a depot in Aldershot around a week later.
At the open day I had 11 other people in my group. First we have a induction through PowerPoint. Then we are split into 2 groups. My group is out straight into the practical test. We have to wire 3 circuits. So for example the backs of plugs. Was a little harder than I expected but you get plenty of time. Then onto two 1 on 1 interviews. First one about customer service. Second one was about open reach and the roll also what skills you have. Then we done a maths test and literacy test. Both were harder than I thought but again take your time. Then you leave and are told you will hear back within 5 working days. I didn’t think I done well enough but I heard back the next day. Telling me that I passed the assessment and now I’m waiting for my start date.
Preguntas de entrevista [3]
Pregunta 1
Tell us a time you went a extra mile for a customer
Me postulé en línea. El proceso tomó 3 meses. Acudí a una entrevista en BT Group (Chorley, England) en ene 2021
Entrevista
First is video interview of computer generated questions.
Then if successful a further 2 interviews, a suitably interview and a compatibility interview both about 30 mins and are face to face.
Preguntas de entrevista [2]
Pregunta 1
Tell me when you have had to deal with a high rate person and how did you deal with that?
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en BT Group (Northallerton, England) en abr 2019
Entrevista
Applied 4 days ago and received an email the day after saying I got a video interview which I did today. It was very simple and easy to do which was good but now waiting to see if i passed.
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en BT Group en feb 2019
Entrevista
Applied online through recommendation from a friend, got a reply with 48 hours, then had a video interview, very nerve racking, didn’t get pass this stage. I will try again in 6 months time.