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      Búsquedas relacionadas: Evaluaciones de BT Group | Empleos en BT Group | Sueldos en BT Group | Prestaciones en BT Group
      Entrevistas en BT GroupEntrevistas para el cargo de Customer Service Representative en BT GroupEntrevista en BT Group


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      Entrevista para Customer Service Representative

      30 de ago de 2018
      Candidato de entrevista anónimo
      Swansea, Gales
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      El proceso tomó 2 semanas. Acudí a una entrevista en BT Group (Swansea, Gales) en ago 2018

      Entrevista

      Pathetic and far too long process to interview. I clearly had far more personality and experience than anyone there and the group presentation was ridiculous as I was put with two boys who didn’t hardly speak so they couldn’t have possibly graded me on that. The individual role play calls were very childish, given a booklet with all the notes so you basically knew what to say and the interview at the end I used the STAR principal to all the questions and gave perfect examples of my past experiences. There is no way that they wouldn’t have chosen me. Clearly favoured was the person who’s sister already works there. Very bad, extremely unprofessional experience, I would not recommend it to anyone. These people don’t care about your experience or even your personality, it seems they want very basic individuals with absolutely nothing to offer to do the most mundane job on earth.

      Preguntas de entrevista [4]

      Pregunta 1

      A time you felt proud
      Responder pregunta

      Pregunta 2

      Name a time you had to adapt to a change of process at work
      Responder pregunta

      Pregunta 3

      Name a time you needed help with something
      Responder pregunta

      Pregunta 4

      Why BT
      Responder pregunta

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en BT Group

      Entrevista para Customer Service Representative

      21 de abr de 2026
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en BT Group

      Entrevista

      Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.

      Entrevista para Customer Service Representative

      29 de ene de 2026
      Candidato de entrevista anónimo
      Glasgow, Escocia
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en BT Group (Glasgow, Escocia)

      Entrevista

      Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.

      Preguntas de entrevista [1]

      Pregunta 1

      Can you please describe a time when you met a deadline?
      Responder pregunta

      Entrevista para Customer Service Representative (CSR)

      17 de ene de 2026
      Candidato de entrevista anónimo
      Belfast, Irlanda del Norte
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en BT Group (Belfast, Irlanda del Norte)

      Entrevista

      Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better

      Preguntas de entrevista [1]

      Pregunta 1

      Tell em about a time you worked together as a team
      Responder pregunta