Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en BMO Financial Group (Mississauga, ON) en abr 2019
Entrevista
The person who interviewed me, Juanita- kind of condescending, made me feel uncomfortable. I wanted to leave the interview after a few minutes in. She wanted to role play a feel scenarios, but they were only applicable if you've had call centre/banking experience.
Preguntas de entrevista [2]
Pregunta 1
What steps would you take if a customer lost their credit card on vacation?
Cv screening then follow up email interview then teams video calling then they will just send offer nothing much, the interview process is relatively easy but annoying so i dont really enjoy it
Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en BMO Financial Group (Montreal, QC) en mar 2022
Entrevista
Concise questions.
Clear and straight to the point.
Some question examples:
- What to do when a customer keeps calling and is not happy? -> Asks what they expect
- How did you positively contribute to customer relations in your past job?
Answer any questions I asked about the job.
Preguntas de entrevista [1]
Pregunta 1
- What to do when a customer keeps calling and is not happy?
Me postulé en línea. Acudí a una entrevista en BMO Financial Group (Mississauga Valley, ON) en sept 2019
Entrevista
more like a job fair, around 50 people get there and get a number wait for the interview.
resume and id are required and the interview takes around 20 mins,
It is an 1-1 interview but with very noise envorment.
Preguntas de entrevista [1]
Pregunta 1
tell my your best experience of an offered service