Me postulé en línea. El proceso tomó 5 semanas. Acudí a una entrevista en BMO Financial Group (Vancouver, BC) en nov 2011
Entrevista
Initial interview is done over the phone. General questions asked, not too bad.
Followed by two in-branch interviews. Tips: Applicants should understand CSRs are a SALES heavy role as much as providing excellent customer service
Preguntas de entrevista [1]
Pregunta 1
Name a few difficult objections/ situations you have been in dealing with customers and how did you overcome these objections?
Acudí a una entrevista en BMO Financial Group (London, ON)
Entrevista
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Preguntas de entrevista [1]
Pregunta 1
Tell me about yourself. What made you want to apply.
Acudí a una entrevista en BMO Financial Group (Thornhill, ON)
Entrevista
Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)
Acudí a una entrevista en BMO Financial Group (Toronto, ON)
Entrevista
virtual 10 question self interview ranging with the typical STAR method questions. never heard back after the virtual self interiew, did not like that sort of interview style. would prefer a live interview with an actual interviewer
