Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Arlo Software (Londres, Inglaterra) en jun 2025
Entrevista
Worst organization ever!
They have zero respect for their stated hours or for contacting candidates appropriately. I received text messages and calls late in the evening, and even at midnight.
They required a home test and several interviews. I completed a long test and attended three interviews. They scheduled my final interview in another city, and I organized my entire day around it and purchased a train ticket.
Then, they cancelled on me at 10 PM the day before, the time when most people are already in bed, claiming they had “just been made aware that the business decided to pause recruitment for the role,” without providing any reason and therefore cancelling the final interview.
I requested a refund for the train ticket I bought, and they falsely claimed to have refunded it, they never did. This company is a complete scam and utterly disrespectful!
Experiencia negativa
Entrevista promedio
Solicitud
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Arlo Software (Petone) en mar 2024
Entrevista
I participated in an online assessment that evaluated my proficiency in utilising advanced features of Zendesk. The assessment involved answering questions and providing screenshots of my work. Despite investing time and effort into completing it, I didn't receive any follow-up communication from the company, which was disappointing.
Preguntas de entrevista [1]
Pregunta 1
Imagine you have a target to respond to tickets within 3 hours.
Set up an ‘automation’ that will help ensure you meet this target
Assume that when a response has been sent, the status of the ticket will no longer be “New”
Send notifications to the “Level 1” group
The notification should include the:
ticket title
name of the person who sent the ticket
their organization
title of the ticket
link to open the ticket
Response:
Provide a screenshot of the automation settings
Provide the URL (Note: From the list of automations in Zendesk, click “Edit” on the view to open the automation in another tab and provide this URL)