The interview began with a screening interview with the Chief Operating Officer. The next step was an in-depth interview with the Chief Operating Officer, which lasted about an hour via video call. The final step included the looking at two actual problems the organization is currently facing and preparing my strategy for how to address them. I had to put the strategy into a 10-slide presentation and present to a panel of 6 Arkadium leaders. Overall, I found the interview process to be efficient and respectful, until the very end. I reached out to the COO after learning I would not be receiving an offer and asked for feedback to help improve my skills. Unfortunately, I never heard back. After nearly three hours of interviews and a customer presentation, I believe a response to the request would have been appropriate, even if short enough to say "I'm sorry but I don't have time to provide individualized feedback." This was the only part of the process that was disappointing.