The interview process usually begins with an online assessment to test your basic technical and analytical skills. After this, you attend a technical round where you discuss networking, Linux, certificates, troubleshooting, and real-time problem scenarios. Then a managerial interview checks your communication, customer-handling ability, teamwork, and attitude toward solving complex issues. Finally, an HR round covers culture fit, salary, and joining details.

There were 4 interviews + 1 HR discussion. Interviews were focused more on Linux and troubleshooting and customer handling. I had the opportunity to talk with the head of Tech support in India and US