The interview process is extensive . There were four interviews and many of candidates stated that they had been trying to get hired for years. After the last interview it took like a month or 2 for the position to start
3
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative (CSR) en American Express
had three steps. interview with recruiter then had to come in and interview with performance based questions followed that up with a role play sesh. You then had to go on the website confirm everything is correct. then drug test and background check
Not good, they just asked star based behavioural questions and it sucks to remember the pattern . They should change the interview process /pattern.. and also I don’t think they know how to hire a person, shame on them
Acudí a una entrevista en American Express (Toronto, ON)
Entrevista
first interview- behavioral round with talent acquisition on teams
second interview-in person with 2 team leads, 5 behavioral question and scenario based
2 assessments for language and other types of assesments
Preguntas de entrevista [1]
Pregunta 1
how would you handle a caller who asked you to do something against procedures
