Me postulé en línea. Acudí a una entrevista en American Express (Chicago, IL) en may 2015
Entrevista
Overall took about a month. Applied on mine via Linkden. Emailed options for video interview first followed by two phone interviews and then brief test on travel knowledge. Position was a work from home situation so all interviews were virtual. Overall great experience.
Preguntas de entrevista [1]
Pregunta 1
What is your knowledge of the GDS system. Which are you familiar.
Asked if I had any call center knowledge
Asked my personal travel expierence
Asked about personal goals
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en American Express (Phoenix, AZ) en may 2018
Entrevista
This interview was what is called a "round robin" interview. You will be interviewing with the travel managers as well as all travel team leads. So each part will be either with two team leads or one team lead and one manager. So each part with two people. There were four parts, all different questions.
Preguntas de entrevista [1]
Pregunta 1
Part one was primarily about how past experience related to this position.
Part two was about customer service and customer service scenarios.
Part three was role playing; you are the travel agent, one manager or team lead is the customer calling in.
Part four basically went over benefits and what you are looking for in a new company.
Me postulé a través de un reclutador. El proceso tomó 3 semanas. Acudí a una entrevista en American Express
Entrevista
Phone interview with recruiter and an in person interview. It wasn't the interview that was an issue. It was how she lied about the salary. The other issue was the background check. I provided tons of information and they shipped it to some company in Mexico for confirmation.
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en American Express (Seattle, WA) en ene 2018
Entrevista
Recruiter interview, then a round robin interview. Very easy if you have former travel experience. They ask travel related questions to make sure you are prepared for the upcoming job.
Preguntas de entrevista [1]
Pregunta 1
Where is a destination you have been looking forward to visiting and why?