Application Review You apply through the AWS careers portal. Recruiters check: • Your technical background • Certifications • Linux and networking skills • Cloud knowledge • Customer support experience • Communication skills For Cloud Support Associate or Engineer roles, AWS often looks for: • Linux • Networking • Databases • Scripting • Troubleshooting • Cloud fundamentals Your Microsoft certifications, Linux knowledge, CCNA background, and IT support experience align well with this. You can apply through: AWS Careers Recruiter Screening Call This is usually 20 to 45 minutes. Topics: • Your background • Why AWS • Cloud experience • Salary expectations • Availability • Communication ability Expect questions like: • Tell me about yourself • Why cloud computing? • Why AWS? • Describe a technical issue you solved • How do you handle pressure? AWS cares a lot about communication and customer obsession. Technical Interview This stage tests troubleshooting skills more than memorization. Common topics: Linux • File permissions • Services • Logs • SSH • Networking commands Networking • DNS • TCP/IP • Subnets • VPN • Routing • Firewalls Cloud • EC2 • S3 • IAM • VPC • Load balancers • CloudWatch Databases • SQL queries • Backups • Connectivity issues Windows • Active Directory • RDP • DNS • Group Policy Behavioral + troubleshooting examples: • A website is down. How do you troubleshoot? • A user cannot connect to a server. • High CPU usage on a VM. • DNS resolution failure. • Storage latency issue. For SQL related roles, you might get: • JOIN queries • Aggregations • Query debugging • Database troubleshooting Loop Interview This is the biggest stage. Usually: • 3 to 5 interviews • 45 to 60 minutes each • Technical + behavioral combined AWS strongly focuses on Leadership Principles. You must prepare STAR format answers: Situation, Task, Action, Result. Important AWS Leadership Principles: • Customer Obsession • Ownership • Learn and Be Curious • Dive Deep • Bias for Action • Deliver Results Example behavioral questions: • Tell me about a difficult customer • Describe a time you failed • Tell me about a conflict in a team • Describe a major technical issue you solved • Tell me about a time you improved a process AWS interviewers expect detailed real examples. Technical depth matters: If you mention Linux, networking, SQL, Azure, or scripting, they will ask deeper questions. Typical Cloud Support Role Tracks Cloud Support Associate Entry level. Good for graduates and junior IT professionals. Cloud Support Engineer Mid level. More advanced troubleshooting and cloud depth. Specializations: • Linux • Networking • Databases • Windows • Security • Big Data For you, strong fits are: • Cloud Support Associate • Cloud Support Engineer, Windows • Cloud Support Engineer, Databases • Cloud Support Engineer, Networking How to prepare effectively Focus areas: • Linux basics • Networking troubleshooting • SQL queries • AWS core services • DNS troubleshooting • IAM permissions • EC2 and VPC concepts • Customer communication Practice: • Mock troubleshooting • Explaining technical concepts simply • STAR behavioral answers Best AWS certifications for this path: • AWS Certified Cloud Practitioner • AWS Certified Solutions Architect Associate

First round online interview The email sent to us said it's a BQ round, however, been asked to answer technical questions. The JD describes the role as being open to all background, but the interviewer was looking for someone who has knowledge in linux, database etc.