Me postulé a través de un reclutador. El proceso tomó 7 semanas. Acudí a una entrevista en Amazon (Ciudad de México) en ago 2017
Entrevista
Great interview process. Focus on leadership principles and STAR. Case studies are a common norm. They look at understanding your skills rather than focusing on your experience. Do research on the loop, key to success.
Preguntas de entrevista [1]
Pregunta 1
Situational questions on past experiences and deep diving further to gauge your ability to articulate
The interview was largely centered around Amazon’s Leadership Principles, which guided almost every question throughout the session. Rather than focusing on technical skills, the interviewer dug deeply into how I think, take ownership, solve problems, and collaborate with others in ambiguous or high-pressure situations.
I had four rounds of interviews, each 45 minutes. The interviews consisted of behavioural questions. Each interviewer focused on different Amazon principles, so make sure you know those. Use the STAR method to answer the behavioural questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you used customer feedback to change the way you worked
Account Rep will firstly go through a phone screen for 45 minutes, then if passed, they will be moved to the onsite stage, where they will have 4 interviews, which will be focusing on the situational questions
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had a difficult interaction with a customer
