They gave out the process of hiring as soon as you apply which I like since it is clear. They said the overall process will be around 4 weeks. There will be 3 rounds of interviews with a case study which they will send it beforehand. You first do the online assessment about the natural strengths (fit) and then video interviews. There are three questions with general behavioural questions related to client service. I got rejected after the video interview.

I only attended the first interview. The HR manager was neither friendly nor unfriendly. It was just a normal screening interview. Only self-introduction and motivation for application were conducted in English, and the rest were conducted in Korean. The HR manager asked questions focusing on my background and history rather than understanding the job itself.