Me postulé a través de otra fuente. El proceso tomó 1 día. Acudí a una entrevista en Alight Solutions en jul 2021
Entrevista
Describe a time you had to handle an angry customer?
How do you handle a situation in which you aren't sure how to help a customer?
Tell me about a time you provided exceptional customer service.
How do you know when you have provided quality customer service?
Did an assessment and wrote about my reasons for wanting to work with the company. It was not bad at all, and I got an offer for the position. Remember to ask about salary because it hard to get promote within the company.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Alight Solutions (Florida City, FL) en ago 2024
Entrevista
For remote position there were Two interviews, first one is answering questions while video recording. You are given the option on each question to record your response three times before submitting. Second interview was over the phone.
Preguntas de entrevista [1]
Pregunta 1
They asked if available 40 hours a week with an open availability between 7am-1am, 7 days a week.
