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      Entrevistas en ADPEntrevistas para el cargo de Client Support Specialist en ADPEntrevista en ADP


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      Entrevista para Client Support Specialist

      28 de jul de 2016
      Candidato de entrevista anónimo
      Elk Grove, IL
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó 3 semanas. Acudí a una entrevista en ADP (Elk Grove, IL) en jul 2016

      Entrevista

      A recruiter reached out to me via Indeed, we discussed the position and I had a phone interview with that individual. A few days later I was emailed an assessment to complete and was informed if I did well on it then I would have another phone interview. I was then called by a random 1-800 number and set up the second phone interview, which was not difficult, it included normal interview questions that you can expect. I did well on this interview as well, and a 1-800 number called to scheduled me for a face to face. Here's where the problems come in.... For the face to face interview, I specifically informed the recruiter I was best available on Mondays. He goes on to inform that an interview can be set up on Monday and then he calls me back and says the only day they can meet is on a Friday. I am all for flexibility but I do believe that the company should be able to work with a candidate's schedules as well. I arrived for the face to face interview early and was greeted by a male managers that was interviewing me. We had a casual conversation on the journey to the interview room. He asked me how was my drive, seemed harmless. I answered "it was great, besides the city traffic". Then a second female manager comes into the room. They begin to ask me questions like "how much do you make at your current job, describe yourself, what make you a good fit for this position, etc?" Then they begin to ask "where do you live?" "how big is your family?" "does your family work in the city?" and very personal abrasive questions that had nothing to do with my ability to complete a job. I do not remember them even asking me any behavioral or situation questions. RED FLAGS. I am an African American woman that lives in the city, about 45 minutes-1 hour away from the location. When they found this out, I kid you not, they harped on it for about 20 minutes. They told me they did not believe that I would be on time if I was hired. Well didn't I show up to this interview EARLY? Then the male steps out of the room to get talk to his boss, and leaves me in the room with the female. I have my bachelors degree in Sociology, and she says " I know your are planning on going to graduate school because you can't make any money with that degree." Even if that is something she believed, I do not think she should have demeaned my educational background in that manner. It was extremely unprofessional. I ending up interviewing with their supervisor that day as well, honestly just to go through the motions and remain professional, I knew this company was not for me. This interview process made me extremely uncomfortable and I almost feel like asking about my family and where I lived was illegal interviewing practices. I ended up getting a call a few days later that they moved on with other candidates. Which was so funny to me because I am well qualified for the job, educationally and professionally. I hate to say it, but this definitely was the worst interview experience I have had in my life.

      Preguntas de entrevista [1]

      Pregunta 1

      Where do you live? Why do you want to work for ADP? How big is your family?
      Responder pregunta
      11
      avatar
      Respuesta de ADP
      9y
      Hello- We are extremely sorry you had this negative experience. If you could please reach out to us at adp_talent_community@adp.com so we can escalate your complaint to the respective parties. We take your honest review very seriously and want to ensure proper standards that we hold ourselves to in our talent acquisition team are being followed. Thank you -