Me postulé a través de una recomendación de un empleado. El proceso tomó 5 días. Acudí a una entrevista en 1-800 Contacts (Draper, UT)
Entrevista
Initial application then a phone interview with a face to face interview. Seems like basic application and interview process with a drug test. Nothing too out of the the ordinary.
Me postulé en línea. El proceso tomó 4 días. Acudí a una entrevista en 1-800 Contacts (Draper, UT) en nov 2012
Entrevista
You first do a computer test where they throw a few scenarios at you and you try and navigate their database the best of your abilities. Then they have you do a simple typing test. After your test, you go up to the call center floor where you sit and shadow with a representative while they take some phone calls so you can see what your job would be like. After that, you meet a call center manager where they conduct a behavioral based 10 question interview.
Preguntas de entrevista [3]
Pregunta 1
Tell me about a time where you had to handle a difficult co-worker or boss. Include the situation, plan of action, and the end result.