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      Members 1st

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      Evaluaciones de Members 1st

      Great Culture - Evaluación del empleado para Member Service Representative I (MSR I) en Members 1st

      5,0
      23 de jul de 2025
      Member service representative i (msr i)
      Recomendada
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Great culture, they go above and beyond for employees. They actually listen to you and ask you what your opinion is on ways that they can improve.

      Desventajas

      Pulling up policy in the software is kind of messy.

      avatar
      Respuesta de Members 1st
      5mo
      Thank you for sharing your experience and for recommending Members 1st! We’re thrilled to hear you appreciate our great culture and the efforts we make to go above and beyond for our associates. It’s wonderful to know you feel heard and included in conversations about improvement—that’s exactly what we strive for. We appreciate your note about policy access in the software and will continue working on ways to make processes smoother for our team. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and helping us live our mission every day! The Members 1st Team

      Echa un vistazo a otras evaluaciones sobre Members 1st.

      5,0
      12 de ago de 2025
      Member service representative
      Recomendada
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Competitive salary with REAL opportunities to advance. Great benefits, matching 401k, excellent health insurance, tuition reimbursement Work with happy/positive people who love what they do Build relationships with the people from your community.. ,

      Desventajas

      Having to deny members from loans Pushing products and services to members randomly some “cold calling”

      avatar
      Respuesta de Members 1st
      5mo
      Thank you for sharing your experience. We’re thrilled to hear you’ve found competitive pay, great benefits, and opportunities for advancement, as well as a positive team environment and meaningful connections with our members. We appreciate your honesty regarding the challenges of denying loans and occasional product outreach. Feedback like this helps us continue refining processes to support both our associates and our members. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and for helping us live our mission every day! The Members 1st Team
      3,0
      13 de may de 2026
      Business credit analyst
      Recomendada
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Flexible Schedule on the business team. 401(k) is amazing. Healthcare is great.

      Desventajas

      Poor leadership across the board starting with VPs. C-Suite claims to be transparent, but then people (VPs) who are friends with the CEO get hired out of the blue. Poor PTO plan. No cost of living adjustments on already poor salaries. Does not value tenured employees. Prefers to hire new, cheap labor instead of treating invaluable tenured employees with dignity and a fair pay.

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      Evaluaciones de Members 1stEvaluaciones para el cargo de Member Service Representative I (MSR I) en Members 1stEvaluación de Members 1st