Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Waitrose (Londres, Inglaterra) en mar 2014
Entrevista
Online questionare to be completed followed by an email for group interview. Arrive for the group interview along with about 20 others. We spent the day doing group exercises such as mock-selling items to the interviewers and doing role-plays of what to do in given random scenarios such as a customer not being able to find what they are looking for, or one stealing something from the shop etc. I was then emailed and told to come for a second interview. The 2nd was a one-on-one interview discussing your hobbies, examples of scenarios in which you've given good customer service, values you believe are most important about being an employee at Waitrose and other general things along those lines.
Preguntas de entrevista [1]
Pregunta 1
Can you give an example of good customer service you have given, or been given?
Acudí a una entrevista en Waitrose (Lympsham, England)
Entrevista
It was a group interview/assessment where we were given scenarios and watched as we discussed approaches to take (they value hearing out of the box/pragmatic thinking and watch how you interact and listen to others), followed by short one on one interview with the typical why work for us etc and discussion about the group task.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Waitrose (Southampton, Inglaterra) en may 2016
Entrevista
I had a group interview for around 30 minutes with 3 other candidates and we were given a scenario to talk through and then discuss with the interviewers. I was then taken for a 1:2:1 interview with the managers which lasted around 30 minutes where I was asked about my CV and application
Preguntas de entrevista [1]
Pregunta 1
What skills have you acquired from previous experience which would make you suited for this job
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Waitrose (Londres, Inglaterra) en sept 2014
Entrevista
I was welcomed at the front desk and then taken upstairs for a group interview. It was a bit of a wait but eventually the partner coordinater invited us (group of 4 ) into a room. We had to read some papers about health and safety and write the most important and a way of communicating this to others. The interview concluded with asking our availability.
I passed this interview and was invited to a second interview with my initial line manager. She asked me a series of questions about my long term plans and who is responsible for what at home.