The entire process took place online. I had to record answers to multiple questions. The questions were about the experience in customer service plus some general interview questions (why us and not some other company).
Preguntas de entrevista [1]
Pregunta 1
What was the best customer service you've ever provided
Easy, friendly, short interview. Seemed like they wanted to know that they were just trying to get to know you and that they'd be hiring a friendly person (as that basically their entire moto).
Preguntas de entrevista [1]
Pregunta 1
Why do you want to work here?
What makes you qualified?
What's your availability?
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Virgin Mobile (Dublín, Dublín) en abr 2020
Entrevista
I applied online. I got a call for the phone screening. I was asked if I had a customer facing experience, email and phone experience. The interview was okay. I wasn't successful with my application.
Preguntas de entrevista [1]
Pregunta 1
Previous customer service experience
Previous digital customer experience