Hi there, Thanks for taking the time to share your feedback on your recent interview with us. We’re sorry to hear that you felt the interview process was a little over the top. Brilliant customer service is at the heart of everything we do so it’s fair to say we do take it very seriously. We’re sorry you experienced some technical blips with your interview experience - we’re looking at ways we can improve our remote process and we’ll bear this in mind. Kind regards, Henrik Head of People