Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Spectrum (Greensboro, NC) en ene 2019
Entrevista
It is a two part interview. The first half is with a team supervisor and they ask questions relating to the technical support part of the position. Second is a department manager and they ask questions about how you handle customers and your behavior.
Preguntas de entrevista [1]
Pregunta 1
A customer called in reporting that their internet service is going in and out. How would you help the resolve this issue?