You will have to complete an online application form like you do for most employers. They will ask you for your qualifications, experience, and basic information... then if they like you... you will be invited to a "recruitment fair"... and they will ask you to book in a slot. If there is one position.. expect there to be around 50 candidates. I was interviewed for a new store and there were around 500 candidates for about 20 permanent positions. The recruitment fair usually takes place over a week with 2 sets of interviews each day. There was about 20 people in my group.. and we all went into the training room. You wrote your name on a piece of paper and stuck it to your chest so everyone (and the managers) knew who you were. You then had to go round the room and the manager would pick on someone different each time to deliver an "ice breaker"... so you had to say your name, something interesting about you, and why you want to work for River Island. Everyone did this once, then we went round again saying one truth and one lie about ourselves, and everyone had to guess which statement was a lie (I said I had three sisters and a poodle or I've lived in Australia for 3 years). You then got put into groups for 5/10 minutes and had to plan a 5 minutes presentation on how to give great customer service, and why you want to work for River Island, which you delivered to the rest of the room. THEN, everyone individually had to stand up and say why they were wearing what they're wearing (I was wearing blue ripped skinny jeans and a cheque blouse: I said because it's on trend and similar to River Island style and it's comfortable) THEN you got group interviewed in the same groups you were in giving the presentation. The whole interview lasted around 2.5/3 hours! And the whole duration of the process lasted around 4 weeks.