The initial interview process was broken down into two separate days. The first interview was at the Ricoh office, the second interview was at the location I work at. After the second interview, I received a phone call asking if I would be willing to move forward with the process, to which I said yes, follow by a salary negotiation. Since the conversation was via phone, the validity of the agreement was weak. I was promised an hourly wage that was not fulfilled. After the phone conversation, I was promised a formal email offer within the next business day. It took 7 business days for me to receive the offer. Once the offer was accepted, I completed the online paper work and then had to wait for the background check to clear for me to be able to sign up for a clinic drug test. At the end, it took over 3 weeks for Ricoh to actually employ me from the day I got "hired".

Interview was a three step process. First step was a phone interview, second step was a video conference, third step was two in person meetings. All interviews consisted of resume review and role play.